1. Delivery Expectations:
– We aim to deliver your purchases in excellent condition and as quickly as possible.
– The expected delivery time is typically 3-7 days from the date of purchase, depending on the delivery location.

2. Shipping Address and Phone Number Details:
– Provide complete address information, including house number, floor, street name, and neighborhood, along with a landmark.
– Enter accurate information for the city, state, and zip/postal code to avoid misrouting of orders.
– Ensure that the provided phone number (preferably a mobile number) is correct and accessible. We may need to contact you for delivery-related queries.
– Make sure someone is available at the shipping address during the expected delivery time.

3. Damaged Packages:
– If you receive a damaged package, please DO NOT accept it.
– Immediately contact us at care@madlydazzly.com (11AM-8PM) within 24 hours.
– Provide an uncut video of the unboxing to support your claim.
– Refunds will only be issued for products that are damaged beyond repair.

4. Contact Information:
– If you have any concerns or queries regarding our Shipping Policy, please feel free to reach out to us.

5. Customer Trust:
– Your trust is of utmost importance to us.
– We are committed to ensuring the protection of your privacy and providing a seamless shopping experience.

Thank you for choosing madlydazzly.com.